Self-service docs

Set up WhatsApp automation without waiting for support

Use these public docs to understand how MyChatbot.Pk works before signup: packages, WhatsApp setup, chatbot flows, AI Bot, campaigns, and developer APIs.

Start Free Trial View Packages

Signup And Activation

Choose a package, select add-ons if needed, create your company account, then clear the invoice before using operational features.

Select a packageStart with trial or choose a paid package based on WhatsApp numbers, agents, chatbot flows, AI replies, voice replies, and API access.

Add extra limitsBuy add-ons for more numbers, team agents, AI replies, flows, storage, or voice replies without upgrading the whole package.

Pay the invoiceAfter signup, billing instructions and invoice details are shown. Operations unlock once payment is confirmed.

Connect WhatsApp

MyChatbot.Pk is designed around official WhatsApp Cloud API workflows, including WhatsApp setup, inbox, templates, campaigns, and automation.

Business number

Use a business WhatsApp number that can be connected to Meta Cloud API or supported coexistence setup.

Default sender

Your connected number becomes the sender for inbox replies, chatbot flows, campaigns, and API messages.

Templates

Use approved templates for outbound notifications, reminders, marketing, and scheduled campaigns.

Build Chatbot Automation

Create no-code WhatsApp journeys for common customer questions. Start simple, then add advanced branches as you learn customer behavior.

Welcome flow

Greet customers and show options such as Products, Prices, Services, Warranty, Location, and Contact.

Interactive replies

Use buttons, lists, images, documents, links, and locations to guide customers faster.

Fallback reply

When no keyword or menu matches, use AI Bot or a clear next-step reply.

AI Bot

AI Bot helps answer natural customer questions using your approved business scope. It is useful for product information, policy questions, and broad support queries.

Add business details, products, prices, warranty, support hours, and delivery rules.
Keep AI limited to your business scope to avoid wrong or unrelated answers.
Use AI voice reply add-on when customers send WhatsApp voice notes.

Campaigns And Scheduled Messages

Use contacts, templates, broadcasts, and scheduled messages to automate follow-ups and reminders.

Phone Book

Save customers with names, phone numbers, tags, and segments.

Broadcasts

Send approved template campaigns to selected customer groups.

Scheduling

Schedule payment reminders, appointment notices, renewals, and delivery updates.

Developer APIs

API access is plan based. Developers can connect websites, CRMs, ERPs, mobile apps, and billing systems with MyChatbot.Pk.

Send messages

Send WhatsApp text, media, templates, and status checks from external systems.

Manage contacts

Create or update contacts and fetch conversation history for customer workflows.

Billing-aware access

API calls respect package access, billing lock, and company limits.

Create Account Check API Packages

Automation Examples

These examples are good starting points for Pakistani businesses.

Retail shop

Product menu, price request, warranty policy, store location, and customer follow-up.

Clinic

Appointment request, location, doctor timings, reminder messages, and patient FAQs.

Service business

Complaint booking, service category selection, payment reminder, and feedback request.

Ecommerce

Order confirmation, delivery updates, return policy, abandoned inquiry follow-up, and support handover.

Launch Checklist

Before sending customers to your WhatsApp number, prepare these basics.

Package selected and invoice cleared.
WhatsApp number connected and ready.
Welcome chatbot flow created.
Business scope added for AI Bot if AI is enabled.
Templates prepared for reminders and campaigns.
Contacts imported or added with useful tags.
API key generated only when your software needs integration.