Legal

Privacy Policy

MyChatbot.Pk provides WhatsApp automation, team inbox, and messaging tools for businesses using Meta's WhatsApp Business Platform. This policy explains how we collect, use, store, and protect information.

Information We Collect

We may collect account details, business contact information, WhatsApp Business account identifiers, phone number details, message metadata, template data, webhook events, support requests, and billing-related information.

Google and Facebook Sign-In

If you choose to sign up or sign in using Google or Facebook, we may receive your name, email address, provider account ID, and profile picture or avatar from that provider. We use this information only to create, log in to, secure, or link your MyChatbot.Pk account. We do not receive or store your Google or Facebook password.

Social login data is stored with your MyChatbot.Pk account and is not sold. You may request unlinking, correction, or deletion of this data through our support contact or Data Deletion page. Your use of Google or Facebook is also governed by their own privacy policies and account settings.

How We Use Information

We use information to provide platform access, connect WhatsApp Cloud API services, deliver messages requested by users, manage support, improve security, create reports, and comply with platform and legal requirements.

Customer Message Data

Message content and customer contact data are processed only to provide requested messaging, automation, inbox, campaign, and reporting services. Businesses are responsible for having proper permission to message their customers.

Sharing

We do not sell personal data. We may share data with service providers needed to run the platform, with Meta where required for WhatsApp Business Platform functionality, or where legally required.

Security

We use reasonable technical and organizational controls to protect account credentials, tokens, webhook data, and customer information. Access should be limited to authorized users only.

Retention

We retain data while an account is active and as needed for support, legal, security, accounting, and service continuity purposes. Customers may request deletion as described in our Data Deletion page.

Contact

For privacy requests, contact us at dspak.officials@gmail.com or WhatsApp +92 328 8870000.